Charity regulator issues advice on overseas aid amid a flood of crises
Posted on 26 Oct 2023
By Greg Thom, journalist, Institute of Community Directors Australia

The Australian Charities and Not-for-profits Commission (ACNC) has published new advice in relation to donating to overseas aid organisations.
The guidance comes amid multiple appeals to the Australian public in recent weeks from humanitarian aid groups such as Save the Children, World Vision and Care Australia highlighting the plight of victims of tragic events overseas.
Appeals have included calls for help to address the violence in Syria, earthquakes in Morocco and Afghanistan, and the escalating crisis in Gaza.
The ACNC urged people wanting to donate to first check its Charity Register, to ensure they donate to registered charities running verified appeals.
The register provides details such as:
- who runs a charity
- if a charity is up-to-date with financial reports
“These are basic signs that a charity is accountable, follows the rules and is transparent about the way it uses its funds,” the guidance states.
The regulator also suggested checking if charities providing relief to humanitarian crises are members of the Australian Council for International Development (ACFID).
The ACNC said ACFID members:
- work with organisations who disburse funds in responsible, effective, and transparent ways
- are signatories to a code of conduct, and
- comply with transparency and accountability requirements during emergency appeals.
The Australian Department of Foreign Affairs and Trade (DFAT) has also advised donors to give money only to reputable organisations.
“Over the past few weeks, we have been reeling from one crisis to the next and while statistics are important, it's really the human stories that cut through and resonate.”
Fighting the good fight
One agency that has been active in shining a light on humanitarian crisis in foreign lands in recent weeks is Save the Children Australia.
In 2O22 Save the Children’s donors in Australia contributed more than $2.9 million to global emergency responses ranging from the Ukraine conflict to hunger in Africa.
Over the past two months, Save the Children Australia has highlighted a string of overseas crises, including:
- the displacement of more than 50,000 children and families running out of food and medical supplies during a siege in Kadulgi, South Sudan.
- a devastating cold snap that wiped out crops in Central Papua, leaving more than 8,000 people in urgent need of food, medicine and blankets
- a desperate need for humanitarian aid to Yemen, after others slashed aid by 62% over the past five years, putting children’s lives at risk
- 26,400 displaced children in need of food, clothing and medicine after fleeing the Nagorno-Karabakh conflict
- the deaths of 113 children from dengue fever in Bangladesh, the highest number of fatalities ever recorded for the mosquito-transmitted disease.
- a wave of violence leading to the deaths of 17 children in Syria.
- condemnation of the killing of civilians – including children – in Gaza, prompting a demand that humanitarian relief be allowed in
- more than 20,000 people forced to flee their homes after four earthquakes in a week rocked Afghanistan’s Herat province.
Humanitarian aid organisations typically offer people the choice to donate via their websites.
Visitors to the Save the Children website are informed their “generous donation today has the power to save and transform the life of a child.
“You can become the lifeline for a child suffering from deadly hunger, caught in brutal conflicts, or living in constant fear of abuse. Together, we can make a significant impact, both here in Australia and in some of the most challenging regions around the world.”
- Look for established, registered charities running verified appeals.
- Check the Charity Register to see details about a charity’s main work and who runs it.
- Don’t click on links in unsolicited emails and social media posts which may take you to a scam website. Instead, find a charity’s website in a search engine or on the Charity Register.
- If you get a call claiming to be from a charity, say you’ll call back. Search the Charity Register and call back on the number shown there.

The battle for hearts and minds
With so many foreign crises vying for the attention of Australians distracted by domestic issues such as the cost-of-living crisis and recent Voice referendum debate, it can be difficult to cut through the noise.
Care Australia paid tribute to Australians’ generosity when it comes to overseas aid and empathy for those negatively affected by events overseas but acknowledged it could be difficult gain attention.
“In just the past few weeks, ourselves and other NGOs such as Save the Children and World Vision have called attention to rolling crisis around the world, from earthquakes in Morocco and Afghanistan to the events in Gaza,” he said.
“Australians are giving more and more when the cost-of-living makes things increasingly challenging.
“We (NGOs) still have an important role to play in highlighting humanitarian suffering and to paint an accurate picture of what is happening on the ground.”
The spokesperson said the key to reaching the hearts and minds of Australians when it comes to raising awareness of tragic events beyond our shores was to tell the human stories of those most affected.
“Over the past few weeks, we have been reeling from one crisis to the next and while statistics are important, it's really the human stories that cut through and resonate,” he said.
“Our close proximity to communities, to families on the ground, gives us that unique insight when a crisis hits and enables us to convey a unique humanitarian narrative, which is key to maintaining that conversation with the Australian public.”