Trusted sources to help not-for-profits cope with COVID-19

Earth facemask australia

Here you’ll find curated resources for not-for-profits and community groups affected by the COVID-19 outbreak.

Those resources comprise information to help guide your immediate response, recovery and long-term survival.

For regular updates about the Save Our Sector campaign, follow:

#SaveOurSector page | Email updates | Twitter | Facebook | NPHH - Australia

#SaveOurSector webinars

AGMs | Govt help | Cybersecurity | #GivingTuesdayNow | CommBank economic update

Discover more resources by expanding these lists

Our Community

Subscribe to Our Community's free email news alerts and we'll send you major #SaveOurSector campaign updates and resources as they become available. Subscribe here.

Institute of Community Directors Australia (ICDA)

Best-practice governance network providing training, resources and help for not-for-profit leaders, including community directors and staff. ICDA hosts the Save Our Sector resource page

The Funding Centre

Searchable database of grants targeting not-for-profits
COVID-19 focus: Funding assistance for NFPs (regularly updated)


Low-fee online donations and CrowdRaiser platform
Start a campaign: COVID-19 campaigns live now | Donors’ giving strategies

Our Community, a social enterprise and certified B Corporation, is working with a growing number of trusted companies which have shown a strong and ongoing commitment to the welfare of not-for-profits across Australia. Our Community will continue to lean on those partners to generate new resources for the Save Our Sector campaign.


The community sector super fund supports a suite of human resources guides, and has advice about COVID-19 related superannuation decisions.
What does it mean for my super? | webinar series on super

Commonwealth Bank

CommBank continues to update its financial and general advice for customers. Customers of other financial institutions should visit the relevant website for information about how their institution is responding.
Coronavirus info | FAQs | loans for community groups | defer loans | PDF guide


With over 30 years of experience in servicing the NFP sector, Aon has a dedicated team to help with insurance and claims linked to the coronavirus response.
Supporting employees | impact on trade | response guidance (global) | webinar

Equity Trustees

One of Australia’s biggest brokers of philanthropy, distributing more than $124 million in grants annually across 650 funds at last count.
News and response


Our Community's legal partner is helping produce guidance, policies and help sheets.
Employer response pack | virtual meetings | assocs and insolvency | school boards

Government resources

Federal Government main page

Regularly updated with news, updates and advice from many government agencies; covers health, aid, apps and guidance

Department of Health

Provides daily updates, current facts and figures, travel advice, Aboriginal and Torres Strait islander advice, and key contacts

FairWork Ombudsman

Keep up to date with changes to coronavirus-affected workplace laws

Australian Taxation Office

The ATO’s information includes support for NFPs
NFP newsroom | FAQs | Working from home

Australian Financial Complaints Authority (ACFA)

The finance watchdog with a remit to handle disputes is offering support and information to individuals, businesses and not-for-profits affected by the outbreak, including a support hotline

Australian Charities and Not-for-profits Commission (ACNC)

The ACNC's website hosts significant information about changes to charity operations in response to the virus outbreak
Compliance | ATO/ACNC webinar | annual info statement extension | financial issues

Australian Competition and Consumer Commission (ACCC) ScamWatch

The ACCC's ScamWatch has identified more than 1000 coronavirus-related scams, including those targeting superannuation, impersonations of police and other officials, online shopping, exploitation and more.

State and territories have taken different approaches to tackling the outbreak, with different restrictions and regulations, assistance for organisations and advice. Many state and territory agencies have produced information pages.

NSW | VIC | QLD + business | SA | WA + business | NT | ACT + arts | TAS

Many local government councils are developing resilience and recovery plans and offering resources, support and training for local community groups. Check your local council for details. NSW | VIC | QLD | SA | WA | NT | TAS

Accessing information


Provides information about COVID-19 in 51 languages

Special Broadcasting Service (SBS)

News in 63 languages

Deaf Australia

Coronavirus updates blog

Expression Australia (former Victorian Deaf Society)

Auslan video updates

Vision Australia

Virus news and assistance for the vision impaired

Northern Territory remote community advice

COVID-19 messages in indigenous local languages

Australian Financial Complaints Authority

Released on the World Day for Cultural Diversity for Dialogue and Development, AFCA has launched resources in languages other than English to make it easier for all communities to access financial dispute resolution. To improve accessibility, AFCA has also increased its translated resources from 14 languages to 20.

General health

World Health Organisation (WHO)Main virus info page | COVID-19 myth busting

Department of Health

Provides daily updates, current facts and figures, travel advice, Aboriginal and Torres Strait islander advice, and key contacts

Heart Foundation

Information highlighting the vulnerability of people with heart disease to COVID-19.


National Aboriginal Community Controlled Health Organisation.

Mental health

Head to Health

Federal Government Department of Health trusted information and digital supports for mental health and wellbeing.

Lifeline Australia

Trained volunteer telephone counsellors available 24-hours-a-day. Phone 13 11 14.

Beyond Blue

An organisation promoting good mental health
Looking after your mental health during COVID-19

Black Dog Institute

Resources to battle anxiety and stress, and to promote wellbeing in a time of COVID-19

This Way Up

Mental health tools generated by a NFP backed by St Vincent’s Hospital and UNSW, and supported by the Federal Government

Open Parachute

Online school wellbeing programs for Australian students, parents and teachers.

Anti-violence and relationship support


Counselling and support for those affected by sexual assault, domestic or family violence and abuse.

UN Women

UN brief highlighting emerging evidence on the impact of COVID-19 on violence against women and girls

The Lookout

FAQs on COVID-19 and family violence from a family violence workers' resource site.

Carers Australia

Counselling, emotional and psychological support for carers and families.

Relationships Australia

Support services for individuals, families and communities.

Kids Helpline

Phone and online counselling service for young people. 1800 551 800

Mensline Australia

Support for men and boys to cope with relationship difficulties.

SANE Australia

Support for people living with complex mental health issues and their carers.

Toolkits, tips and resources

Community Council for Australia (CCA)

Leading the advocacy efforts for charities and not-for-profits during the virus crisis
News | Seven things the govt should do | Open letter to the PM | Charities ‘cabinet’


The Australian Council of Social Service continues to campaign against poverty and inequality as the community services sector's peak body, and has produced community-focused information about the coronavirus response. Member organisations are producing local responses.
ACT | NSW | QLD | WA | NT | SA | VIC | TAS

Justice Connect and Not-for-profit Law

Legal help for community organisations affected by the outbreak
Response page | employment issues | contract law | governance

Australian Institute of Company Directors (AICD)

Supports good governance across the business, government and not-for-profit spheres, and hosts this COVID-19 Resource Hub.

Volunteering Australia

The volunteering peak body's website hosts a COVID-19 response page. Member organisations in each state.
ACT | NSW | QLD | WA | NT | SA | VIC | TAS

VA Position paper 1: Volunteering and National Policy Settings

VA Position paper 2: Safeguarding Volunteers and Volunteer Involving Organisations

Centre for Social Impact

Fact sheets on key issues linked to COVID-19

Homelessness 1 | Homelessness 2 | Loneliness & Social Connection | Protecting People with Disability | Digital Inclusion | Community Services Responses

Community Hubs Australia

A gateway organisation aimed at migrant and refugee women, with a page of COVID-19 related resources


Response and recovery grants as part of the National Financial Capability Strategy led by the Australian Securities and Investments Commission (ASIC)


Recovery impact page of an organisation who connects brand-new surplus goods of businesses to charities and eligible schools

Philanthropic groups

Philanthropy Australia

Australia’s peak body for philanthropic organisations
Call to action | COVID-19 help page


The asset manager has outlined how it is helping here.
NFP assistance | Insights | 5 things philanthropists can do

Australian Communities Foundation

Resources include a COVID-19 national funding platform page that aims to link philanthropic funders to virus-related NFP funding needs

Selected state based organisations

Neighbourhood Houses Victoria

Neighbourhood houses updates and sector response documents with broad application

Local Community Services Association

SENVic Social Enterprise Network Victoria

Provides COVID-19 response updates

Comms for Change

Pandemic crisis communications toolkit

Fifty Acres Academy

Communication and engagement agency offering free webinars: Working remotely webinar | Low budget NFP PR campaign webinar 4 May | Crisis Communications webinar 6 May.

The Commons Social Change Library

How to talk about the pandemic in a constructive way


NFP technology resources and tips for the COVID-19 crisis, group includes Connecting Up, which hosts a resource blog targeting NFP tech

eSafety Commissioner

Helping Australian to have safer, more positive experiences online including tips for staying safe online during the COVID-19 pandemic
staying safe online
| tips for online collaboration

Random Hacks of Kindness Australia

Describe your IT problem (e.g. “We need help sorting out our telework platform”), and RHoK will put you in touch with a “hacker” who can help.

Seer Data & Analytics

Data and community research provider; offering free access to its standard plan in 2020, including access to financial vulnerability maps

Our Community's Funding Centre resources

Giving Tuesday Now

Nonprofit Toolkit | Generosity Registry

Workplace Giving Australia

Resources and research page from NFP social enterprise driving workplace giving in Australia.

Imagine Canada

A highly recommended source of information for NFPs from an organisation dedicated to supporting charities, not-for-profits and social entrepreneurs
Building resilience | Google doc compilation of info, resources, guides for fundraisers


COVID-19 response page on funding and philanthropy from a US NFP support organisation comprising info, resources, tools and research

Center for Disaster Philanthropy

COVID-19 page from a US organisation dedicated to informed disaster giving

NCVO (UK) Peak organisation for voluntary groups

COVID-19 advice for charities and volunteer organisations

Search in your sector


Coronavirus information and support page

World Health Organisation (WHO)

Disability considerations during the COVID-19 outbreak

Open letter to the National Cabinet from a coalition of disability organisations

Call on all Australian Governments to take the following urgent actions to protect the lives of Australians with disability in the context of COVID19

Australian Federation of Disability Organisations (AFDO)

Information links and resources

Disability Advocacy Network Australia (DANA)

Information links and resources

People with Disability Australia (PWDA)

COVID-19 Hub of Information, link and resources

Centre of Research Excellence in Disability and Health (CRE-DH)

Recommendations for the disability and health sectors

Australian Institute of Sport

AIS Framework for rebooting sport | FAQ |

Australian Sports Foundation

News and information page helping community sport tackle COVID-19

Check also your local or regional council for available grants and subsidies

NSW | VIC | QLD | SA | WA | NT | TAS

Government support information for the arts and culture sector by city, state or territory

NSW | VIC | Melbourne | QLD | SA | WA | NT | TAS | ACT

Australia Council for the Arts

Australia council response | 2020 Resilience Fund | Sector resources

Australian Government Office of the Arts

Arts Industry Support Package for regional arts

Support Act

Collated COVID-19 resources from crisis relief charity for music artists, crew and music workers.

See also Our Community's The Funding Centre information under Arts sector

Are we missing something?

This page is updated regularly. Please alert [email protected] to important links or resources we may be missing.

Become a member of ICDA – it's free!