Code of Conduct

A Code of Conduct Policy sets the standard for ethical and respectful behaviour across your community organisation. It outlines the responsibilities of staff, board members, and volunteers, helping to build a culture based on integrity, trust, and accountability. This free code of conduct template is designed for not-for-profits and community groups seeking to clearly define what is expected of those representing their organisation. Establishing a written code of conduct supports good governance and ensures everyone knows their obligations in professional, volunteer, and public settings.

A Code of Conduct Policy is a formal document that outlines the standards of behaviour expected from everyone involved in a community organisation. This includes staff, board members, volunteers, contractors, and sometimes even members or program participants. The policy sets clear expectations around ethical conduct, respect, professionalism, and compliance with legal and organisational obligations. By defining what is acceptable and unacceptable behaviour, a code of conduct helps prevent misconduct, supports positive workplace culture, and protects the reputation of the organisation. It also provides a framework for addressing concerns if the expected standards are not met.

Every community organisation benefits from having a clear and accessible Code of Conduct Policy. This policy helps create a safe, respectful, and inclusive environment by setting out the behaviour expected of staff, volunteers, board members, and others representing the organisation. A well-defined code of conduct provides consistency in how people interact, make decisions, and resolve conflicts. It reduces the risk of inappropriate behaviour, misconduct, or reputational damage by offering clear guidance and consequences. For not-for-profits and community groups, a code of conduct is also a vital tool for strengthening governance, maintaining public trust, and ensuring accountability across all levels of the organisation.

A strong Code of Conduct Policy is built on key principles that reflect the values and mission of your community organisation. These principles typically include respect, integrity, accountability, fairness, and inclusivity. The policy outlines clear behavioural expectations such as treating others with dignity, using organisational resources responsibly, following lawful and ethical practices, maintaining confidentiality, and avoiding conflicts of interest. It may also cover expectations around communication, teamwork, discrimination, harassment, and use of social media. By defining these standards, your organisation can foster a positive culture where everyone understands their responsibilities and feels confident about how to act in different situations.