Where compassion meets code: NFP tech award winners revealed
Posted on 07 May 2026
A bold use of new technology to transform a contact centre phone line into a genuinely national…
Posted on 10 Jun 2025
By Greg Thom, journalist, Institute of Community Directors Australia
As many as one in five older people are unwilling to seek help if they are mistreated by a family member or carer, according to new research.
The study by relationship support not-for-profit organisation Better Place Australia found many victims of elder abuse were reluctant to engage with systems designed to help them in such situations.
Their reasons included fear of escalation, shame and not knowing who to contact.
They were also concerned about negative consequences for themselves or for the person using violence.

As many as 15 per cent of older Australians are estimated to have suffered from elder abuse which can lead to poor physical and mental health, greater reliance on the healthcare system and premature mortality.
The survey of 539 older Victorians revealed that more than half (54 per cent) would turn to family members for help first in situations of elder abuse.
The next most popular initial sources were:
The survey found men were significantly more likely to select the police as their first point of contact.
Better Place Australia’s general manager for older person services, Rhonda Withers, said the report’s findings highlighted the need for a system centred on early intervention, trusted relationships, and community-based responses.
“Older men may be more likely to report abuse to police, possibly due to having fewer social connections and a greater tendency to act independently when they feel wronged,” said Withers.
“In contrast, older women are often socialised to keep family matters private.”
“This research highlights that the current elder abuse response system doesn’t always align with the preferences of older people.”
Better Place Australia’s Respecting Elders Service is a Victorian Government-funded service that helps older people who are experiencing family conflict or elder abuse.
It provides the only Victorian specialist family violence service exclusively working with older people and has supported more than 2,000 clients since 2018.
When it came to the type of support they would prefer to receive, survey participants expressed a strong preference for professional services that focused on advice, resolution and empowerment.

Lead researcher Dr Sarah Marko said legal and law enforcement options were important, but they shouldn’t be the default response in dealing with elder abuse.
“Older people want safe, accessible and empowering services that give them real options and respect their right to choose how to respond,” she said.
“This research highlights that the current elder abuse response system doesn’t always align with the preferences of older people.”
Better Place Australia called on government to strengthen investment in early intervention and local community responses to elder abuse.
Legal options should be complimented by broader support services that reflect older people's preferences and lived realities.
“Elder abuse isn’t one-dimensional, and our response shouldn't be either,” said Withers.
“A one-size-fits-all approach fails to meet the diverse needs of older victim-survivors.”
Research reveals elderly multicultural Australians falling through the digital divide
Posted on 07 May 2026
A bold use of new technology to transform a contact centre phone line into a genuinely national…
Posted on 06 May 2026
$386 billion is quite a chunk of change. That's how much is earmarked for the AUKUS defence deal…
Posted on 06 May 2026
New Zealand media identity Alison Mau has been a leading voice in the country’s Me Too movement,…
Posted on 06 May 2026
Small Australian charities with international reach have rated well in a just-released Australian…
Posted on 06 May 2026
Communication is everything. That was the key takeout from a webinar held late last week that…
Posted on 06 May 2026
Institute of Community Directors Australia executive director Adele Stowe-Lindner has applauded the…
Posted on 06 May 2026
A landmark multimillion-dollar sector-led national initiative to build the digital capabilities of…
Posted on 29 Apr 2026
The creeping division, hostility and racism in our society were on horrible show last weekend when…
Posted on 29 Apr 2026
Emily Briffa’s Hamlet cafe in Hobart recently celebrated its 10th anniversary. As well as serving…
Posted on 29 Apr 2026
A pair of studies by the Brotherhood of St Laurence (BSL) has revealed that Australians have a…
Posted on 29 Apr 2026
Amid the fear, anxiety and chaos of a natural disaster, it’s easy to lose sight of gender issues in…
Posted on 29 Apr 2026
As next week’s Technology for Social Justice conference looms, Infoxchange CEO David Spriggs says…