How to improve things for your community - and your not-for-profit - by measuring outcomes
Not-for-profits shouldn’t be afraid of data collection and outcomes measurement, and the benefits…
Outcome measurement
Outcome measurement is the process of assessing the tangible changes and benefits your organisation delivers to the community. It’s about understanding not just what you do, but what difference your work actually makes. For not-for-profits and community organisations, measuring outcomes can lead to better services, stronger funding cases, and more meaningful impact.
This resource hub is designed to help you cut through the complexity of evaluation and start capturing the value you create. Whether you're a board director, a social enterprise leader, or a frontline staff member, you’ll find tools, templates, videos and advice to guide your efforts.
You'll find help-sheets, tools, videos and a range of other resources, covering:
- What outcome measurement really means (and how it’s different from outputs and objectives)
- Why it matters for your team, your funders, and your mission
- How to get started using clear frameworks and practical tools
No matter where you are on your evaluation journey, this page offers accessible support to help you move forward with confidence and clarity.
Help Sheets & Guides
Ten questions every board director needs to ask about measuring outcomes
Board directors are generally excellent when it comes to monitoring and evaluating the financial…
Ten questions every social enterprise needs to ask about measuring outcomes
Social enterprise leaders, whether founders, staff or board directors are generally excellent when…
Webinars
Members Only
Jen Riley: Measuring outcomes
Date: 21 Jun 2022
Most board directors feel confident about monitoring and evaluating the financial performance of…
Outcomes for grantseekers, part 1
Date: 23 Nov 2022
Grantseekers, join us for a FREE webinar to understand what an outcome is, how it differs from an…
Webinar: Managing for Outcomes - A Director’s Guide
Date: 26 Oct 2021
Social impact measurement (SIM) is an ever-growing and changing field of practice. It is part of a…
Policies
Data Retention and Destruction Policy
Hybrid work is now locked in as the standard for Australians, with a global study suggesting that…
Privacy Policy
Your organisation should be committed to protecting the privacy of personal information which the…
Tools
Monitoring and Evaluation Framework Template
A Monitoring and Evaluating Framework lists what you wish to achieve as an organisation or a…
Shared decision making framework
Empowering community boards and committees to make better, fairer decisions Decision-making in…