Outcome measurement
Outcome measurement is the process of assessing the tangible changes and benefits your organisation delivers to the community. It’s about understanding not just what you do, but what difference your work actually makes. For not-for-profits and community organisations, measuring outcomes can lead to better services, stronger funding cases, and more meaningful impact.
This resource hub is designed to help you cut through the complexity of evaluation and start capturing the value you create. Whether you're a board director, a social enterprise leader, or a frontline staff member, you’ll find tools, templates, videos and advice to guide your efforts.
You'll find help-sheets, tools, videos and a range of other resources, covering:
- What outcome measurement really means (and how it’s different from outputs and objectives)
- Why it matters for your team, your funders, and your mission
- How to get started using clear frameworks and practical tools
No matter where you are on your evaluation journey, this page offers accessible support to help you move forward with confidence and clarity.