Becoming a more accountable, transparent and consultative board
It is becoming increasingly clear that not-for-profit organisations are not immune from demands for…
Performance management
Help sheets
Board and organisational wellbeing
Imagine a world where the staff and volunteers of your community organisation arrive at work every…
Dealing with difficult board members
Most experienced not-for-profit board members will tell you that one of the most rewarding aspects…
Dispute resolution for community boards
When things go wrong for community group boards, sometimes they go really wrong. So where do you go…
Employee Recognition
Employee Recognition There are many ways to recognise and celebrate the achievements and successes…
Exit Interviews
Although you may have worked hard to create a great culture for your organisation, and you'd hope…
Members Only
How to deal with an uncooperative chair
Anyone who's served on a board will know that not all chairs are perfect. In fact, some chairs are…
How to increase productivity in less time
1. Check your meeting habits
Books
Tools
Annual staff performance review template
Regular staff performance reviews are essential for fostering growth, enhancing productivity, and…
CEO annual review template
The board needs to regularly review the performance of their CEO to ensure that they are meeting…
Complaint meeting record template
To deal with a complaint effectively, it's important to have good procedures in place.
Complaint Meeting Template
When a staff member makes an official complaint, it is important to record their complaint in…
Policies
Bullying Policy
Organisations need to address their position on stamping out bullying in a policy so that when it…
Code of Conduct
A Code of Conduct Policy sets the standard for ethical and respectful behaviour across your…
Complaints handling policy
Charities and other not-for-profits should provide a safe and effective service to those who wish…
Confidentiality Policy
Information management systems rely on any necessary restrictions on the free circulation of…
Long Service Leave Policy
Full-time and part-time employees at your organisation will accrue long service leave entitlements…
Managing Unsatisfactory Work Performance Policy
This policy sets out the policy and process for dealing with unsatisfactory performance of…
Misconduct Policy
Your organisation may need to discipline an employee who engages in unacceptable behaviour. The…
Performance Review Policy
The purpose of this policy is to ensure that a consistent approach is followed for conducting…
Personal Leave, Carer's Leave & Compassionate Leave
This policy sets out your organisation's employees' entitlement to personal/carer's leave and…
Professional Development Policy
Professional development is integral to personal job satisfaction, workplace productivity, reward,…
Redundancy Policy
The unfortunate reality of operating a business or organisation is that positions may become…
Religious Leave Policy
This policy helps your organisation support staff and volunteers who wish to take time off or…