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Posted on 07 May 2026
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By Greg Thom, journalist, Institute of Community Directors Australia
Ex-Tropical Cyclone Alfred left a trail of devastation in coastal communities in northern NSW and southern Queensland in early March.
Not for the first time in recent memory, residents were forced to deal with flooded streets and wild winds as nature vented its fury.

Some members of the regions migrant and refugee communities however faced additional hurdles that were invisible to others.
Language barriers, a lack of trust in authorities related to traumatic experiences in their countries of origin, and gaining access to reliable information on what they should do next were just some of the barriers that exacerbated the anxiety of being caught up in such a catastrophic event.
Settlement Services International community manager Sahba Hamid was on the ground in Brisbane during Alfred and saw firsthand the effect it had on her own family and those around her.
In this edition of the Community Advocate podcast, she talks about how her team swung into action to help members of the cities migrant and refugee communities, and the unique issues they face when natural disaster strikes.
Posted on 07 May 2026
A bold use of new technology to transform a contact centre phone line into a genuinely national…
Posted on 06 May 2026
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Posted on 06 May 2026
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Posted on 06 May 2026
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Posted on 06 May 2026
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Posted on 06 May 2026
Institute of Community Directors Australia executive director Adele Stowe-Lindner has applauded the…
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Posted on 29 Apr 2026
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Posted on 29 Apr 2026
Amid the fear, anxiety and chaos of a natural disaster, it’s easy to lose sight of gender issues in…
Posted on 29 Apr 2026
As next week’s Technology for Social Justice conference looms, Infoxchange CEO David Spriggs says…