‘Accidental’ IT expert builds chatbot to fight youth homelessness
Posted on 21 May 2025
Lenka Brazda, a youth team leader at Wombat Housing Support Services in North Melbourne, has been…
Technology
Advice Guides
On-Demand Data Science Tutorials
A gentle introduction for organisations interested in becoming more data-driven
Articles
Call for NFPs to deploy tech to defend democracy
Posted on 15 May 2025
A visiting US-based not-for-profit technology leader has warned Australian charity and…
Sector leaders' call to keep the human touch in tech
Posted on 12 May 2025
Advocating for the community sector to be front and centre in the national conversation should be a…
Technology awards spotlight sector innovation
Posted on 08 May 2025
A chatbot that has transformed how people access homelessness support was among the winners at the…
Boost for sector AI skills
Posted on 01 Apr 2025
Tech-for-good organisation Infoxchange has launched an initiative designed to boost the artificial…
Tech trends that NFPs need to know about in 2025
Posted on 19 Feb 2025
Technology priorities for not-for-profits in 2025 include better data and reporting, improved…
Artificial intelligence is growing in importance for NFPs
Posted on 19 Feb 2025
2025 is here, and spoiler alert: AI is still the talk of the town! Whether you’re dabbling with…
Governance guru: What’s the board’s role in developing a NFP’s digital capacity?
Posted on 18 Feb 2025
In her monthly column, ICDA training lead Nina Laitala examines the governance issues facing…
Members Only
Should you trust artificial intelligence? Ethics and governance issues for not-for-profits
Posted on 21 Nov 2023
Science fiction writer Isaac Asimov first conceived of the three laws of robotics in a 1942 short…
Charity data breach telemarketer hangs up the phone
Posted on 30 Oct 2023
UPDATED: The charity telemarketer behind a massive data breach that affected more than 70 charities…
Mass charities data breach prompts warnings about outsourcing fundraising
Posted on 27 Sep 2023
Authorities have warned organisations to be wary of relying on third-party providers who have…
Charities Minister urges Australians to choose community over social media
Posted on 07 Jun 2023
Smartphone and social media addiction is relentlessly fraying the bonds of community, with…
Help sheets
IT help - free, discounted, donated
Save money and deliver your mission more effectively with Connecting Up’s discounted and donated…
Preparing a technology plan for your organisation
Many community groups spend hours, days and weeks preparing a strategic plan, fundraising plan,…
Tech tools for not-for-profits working from home
Do you find yourself suddenly working from home, but struggling to get on top of all the tech you…
Top treasurers’ tips for turbulent times
Australia’s best community treasurers come from a range of not-for-profits and every corner of the…
Policies
Acceptable Use of Electronic Media Policy
Community organisations rely heavily on electronic media for daily operations. This includes email,…
Cyber Security Policy
Keeping up cybersecurity is essential for protecting your organisation’s data. Without the proper…
Data Retention and Destruction Policy
Hybrid work is now locked in as the standard for Australians, with a global study suggesting that…
Email Retention and Archiving Policy
The rise to predominance of electronic communication mandates electronic message management systems…
Hybrid Work Policy
Hybrid work is now locked in as the standard for Australians, with a global study suggesting that…
Social Media Policy
This Social Media Policy outlines expectations of Workers when using social media or making public…