Podcast: Call for cheaper internet for financially struggling Australians

Posted on 29 Apr 2025

By Greg Thom, journalist, Institute of Community Directors Australia

Communications consumer advocates have called on the government to introduce affordable internet access designed for disadvantaged Australians struggling with the cost-of-living crisis.

New research from the Australian Communications Consumer Action Network (ACCAN) has revealed strong support for a concessional broadband product delivered by the national broadband network tailored to meet the needs of people on low incomes.

ACCAN said there was strong support for the introduction of a 50Mbps broadband internet plan priced at $30 per month for unlimited access.

ACCAN CEO Carol Bennett said many struggling Australians would prefer to give up superfast broadband speeds in favour of being able to pay an affordable rate to connect online.

Bennett said that in a highly digitised world, connectivity has never been more important.

“Our campaign – No Australian left offline – is about making sure that every household, no matter their income, can afford the broadband they need to keep up with school, work and healthcare,” she said.

ACCAN called on both major parties vying to win government at Saturday’s federal election to commit to introducing a cheaper broadband internet service designed to meet the needs of people doing it tough and ensure no-one is left offline.

Hear more from Carol Bennett in the Community Advocate podcast.