Why your not-for-profit leadership strengths can work against you

Tramonte has conducted more than 100 leadership debriefs for participants in the Institute of Community Directors Australia’s not-for-profit leadership certificate course.

The biggest benefit of the debriefs is the chance for leaders to reflect on their career trajectory, leadership style and personal development. “That’s been the biggest thing people appreciate, having the time to stop for a moment and reflect,” Tramonte said.

Yet when it comes to coaching, “I do not purport to ‘fix’ anything, fundamentally.”

“As a coach, you’re working with the whole material of what the person has, bringing out from them their own solutions to issues, and raising their own self-awareness.”

Tramonte applies a strengths framework to her assessments, employing the HIGH5 strengths tool, which assesses 20 strengths and highlights the top five.

The “believer” strength – a strong connection between work and personal values and purpose – consistently ranks in the top 10 among NFP leaders. Traits such as “commander” and “winner”, which signal a more directive or competitive style, tend to sit much lower down.

She said that “peacekeeper” types were also common in the NFP sector, with those leaders seeking to avoid conflict and to seek conciliation and common ground. “Deliverers”, too, were common in the sector, with those leaders focused on getting things done, often by themselves.

“It’s no surprise that leaders in this sector are motivated by purpose,” Tramonte said. “They’re often driven by empathy, compassion, and a desire to bring people together. That’s what keeps them going through constant change and resource constraints.”

However, she warns that overusing these strengths can create problems. For example, leaders who score highly in the “deliverer” and “empathy” areas may take on too much themselves, put others’ needs ahead of their own, and neglect their own wellbeing. That’s a combination that can heighten the risk of burnout.

She said that not-for-profit leaders often need to be better at setting boundaries, at delegation, and at looking after their wellbeing to enable their leadership to be sustainable.

Having “circuit breakers” outside work or seeking out peers or mentors able to provide informal support can also help.

“Leadership styles exist on a continuum. Sometimes you need to be directive, sometimes collaborative. The important thing is having the self-awareness to ‘flex’ along that continuum depending on the situation.”

Tramonte said “red flags” that signalled problem leadership included a lack of boundaries, micro-managment, excessive and unsustainable levels of empathy, and poor emotional intelligence.

But she said different organisations may need different leadership approaches. “You need to align approaches with your own style and the organisation’s context. What works in one place may not work in another.”

She said that artificial intelligence, while good for “prompting reflection”, was no substitute for a good leader’s intuitive ability to read people’s cues and help staff reflect deeply.

She said good leaders had a strong grasp of a strategic mindset and were able to “see the big picture, make sense of all the moving parts, and navigate your organisation to have the most impact”.

“Leaders need to stand above day-to-day tasks but also connect staff’s work to its relevance. Storytelling is important: explaining why tasks matter, how they connect to funding, or to the organisation’s purpose.”

She said conflict between people was often the other major challenge faced by leaders.

Tramonte said that leaders should focus on understanding their own leadership style and then “expanding the repertoire” as needed.

“It’s like exercising muscles: if you only work one muscle group, you’ll be unbalanced. It’s the same with leadership strengths. Some people choose to develop strengths outside their top five, and sometimes you need to dial down certain strengths if you’re overusing them.”

Tramonte’s advice for NFP leaders:

• Build awareness of your dominant strengths and when they might be working against you.
• Develop underused skills, such as delegation or assertive communication.
• Set and protect personal boundaries to avoid the “all work, no life” trap.

“In the end, the leaders who sustain their impact are those who balance compassion with operational reality,” she said. “Your purpose will keep you motivated, but only if you look after yourself along the way.”

More information

• Take the HIGH5 test (receive information about your top five strengths for free)
• About Tramonte’s business Total Mindset Coaching
• Leadership and ethics tools and resources
• Helpsheets: leadership styles | characteristics of good leaders | emotional intelligence
• Leadership Week webinars
• Leadership white paper